Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We do not refund products due to the following: change of mind, personal preference of scent/texture or packaging.

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Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@thebodsociety.com.

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Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@thebodsociety.com and send your item to: unit 5/19 baling street, cockburn central 6164

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Shipping
To return your product, you should mail your product to: 

unit 5/19 baling street, cockburn central 6164

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

In the unlikely event of an allergic reaction please send us an email to hello@thebodsociety.com with photos of your skin and the products you've used. There will be a reaction report and questionnaire for you to fill out and send back to better assess the reaction. A receipt/proof of purchase must be provided to be eligible for a refund. It is highly advised you to stop use immediately if an irritation occurs and that your opened products are discarded appropriately or returned to the seller.