Privacy policy

The Bod Society as The Trustee for the McGann Family Trust (ABN 73 785 086 751) trading as The
Bod Society (we, us and/or our) respects the privacy of individuals and is committed to protecting all
personal information you give to us.
This Privacy Policy explains how we collect, protect, use and disclose personal information about our
customers, suppliers and people who apply for employment with us and how we comply with our
obligations under the Privacy Act 1988 (Cth).
Please read this Privacy Policy carefully and contact us using the details set out below if you have any
questions about the management of your personal information or would like to access the personal
information we hold about you.
By providing us with personal information, you confirm that you have read this Privacy Policy and
consent to the collection, use, holding and disclosure of your personal information as outlined.
If you don’t want to provide personal information to us, then you don’t have to, however this may affect
your use of this website.
1. The types of information that we collect and hold
The types of personal information we collect and hold about you will depend on your interaction with
us and may include:
 identity data (including your name and username or similar identifier);
 contact data (including your billing and delivery address, email address and telephone number);
 transaction data (including details about payments to and from you and other details of products
you have purchased from us);
 technical data (including your internet protocol (IP) address, your login data, browser type and
version, time zone setting and location, browser plug-in types and versions, operating system
and platform, and other technology on the devices you use to access our website);
 profile data (including your username and password, purchases or orders made by you, your
interests, preferences, feedback and survey responses);
 usage data (including information about how you use our website, products and services); and
 marketing and communications data (including your preferences in receiving marketing from us
and our third parties and your communication preferences).
If you’re a customer and would like to deal with us anonymously or use a pseudonym, feel free to do
2. How we collect personal information
We collect this information from you when you make an enquiry with us, purchase a product from
us, sign up for a service via our website or submit a contact enquiry on our website, etc. 
We are committed to using lawful and fair means to collect personal information and collecting it from
others only when it is unreasonable or impracticable to obtain certain information from you directly. We
collect personal information about you from your interactions with us, searches and enquiries and your
use of our website.
Third parties may also use cookies, web beacons and similar technology to collect or receive
information from our website or from you and from elsewhere on the internet and use that information
to provide measurement services and targeted advertising (such as the Facebook pixel, Google
Analytics and AdWords). If we receive your personal information from third parties, we will protect it in
accordance with this Privacy Policy.

We will destroy or de-identify information where we form the opinion that the information has been
provided to us unlawfully or unfairly.

3. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose your personal information as is reasonably necessary for us to
perform our core functions and activities, including but not limited to the following purposes:
 to contact and communicate with you;
 to provide goods and/or services to you;
 to maintain a database of customers, subscribers or similar;
 for marketing and promotional purposes, including remarketing (this may involve the use of a
Facebook pixel or similar technology to allow us to display our advertising to you elsewhere on
the internet, for example, on Google or Facebook);
 for internal record keeping;
 for statistical purposes;
 for developing and improving our goods and services and obtaining feedback; and
 as required by law.

Where we disclose your personal information to third parties for these purposes, we will do our best to
ensure that the personal information we disclose is accurate, up-to-date, complete and relevant.
We will not use or disclose personal information for the purpose of direct marketing unless you have
consented to the use or disclosure of the information for that purpose.
We may use or disclose your personal information for the primary purpose of collection, and for any
reasonably related secondary purpose (or, where the information is sensitive information, any directly
related secondary purpose) which is within your reasonable expectations, including, but not limited to: 
 responding (including via SMS, email, by mail, by phone or in any other lawful manner) to your
enquiry, feedback or complaint and providing you with any products and services you may have
 carrying out our business functions/activities, including meeting legal and regulatory obligations;
 administering, investigating, reporting and resolving any claims, complaints or incidents; and
 engaging in debt recovery activities.
Your personal information may be disclosed to international recipients in New Zealand & Australia as
part of our ordinary business functions.
Please note that we will not disclose your personal information for any purpose other than the purpose
for which it was collected without your consent unless we are required to do so by law.
4. Use of cookies
As you probably know, a cookie is a small text file that’s placed on your computer to help us
remember your preferences, like your login information or location, to make it easier and faster for you
to use our website. We also use cookies for security purposes to protect you online. We and our third-
party vendors may also use cookies to display advertisements to you elsewhere on the internet.
5. Links to other sites
To help you find more information, we sometimes include links to other helpful websites from our
website. Please note that this Privacy Policy only applies to information that we collect on our website
(not any other site). We are not responsible for the privacy practices of sites that are linked to this
website via hyperlinks, banner advertising or otherwise.
6. How you can access and correct your personal information
You have a right to request access to or correction of your personal information that we hold about
you at any time by contacting us. We will respond to any request to access information within a
reasonable time and will endeavour to promptly correct any information found to be inaccurate,

incomplete, misleading or out of date and to notify you of the correction consistent with our obligations
under the Privacy Act, unless it is impracticable or unlawful to do so.
If you want us to delete personal information we hold about you or to not collect information from you
for a specific purpose please contact us. Please note that if we agree to delete your information it may
be impossible to completely delete your information without retaining some residual information due to
backups and records of deletions. We will functionally delete the information and we will not sell,
transfer, or use personal information relating to you in any way moving forward.
We will respond to any request to access, correct or delete information within a reasonable time.  
7. How we maintain the security of your information
We are committed to ensuring that the personal information we hold is secure and protected from
misuse, interference, loss and unauthorised access, modification or disclosure. We undertake the
following precautions to protect personal information we hold:
 our website contains pages encrypted with SSL (Secure Sockets Layer) to ensure the safety of
any data that is submitted through use of this website;
 we limit access to personal information to a “need-to-know” basis;
 we protect devices we use to collect, hold, use and disclose personal information with industry-
standard anti-virus software;
 our devices are protected by password and are stored in secure premises;
 data is securely stored on cloud servers;
 our email data is encrypted;
 all hard copies of personal information are kept in secure storage with access by authorised
personnel only;
 confidentiality requirements of our employees; and
 if we no longer need personal information, we take reasonable steps to delete or de-identify the
While we take commercially reasonable measures to maintain a secure website and business,
electronic communications and databases are subject to errors, tampering and break-ins, and we
cannot guarantee or warrant that such events will not take place and we will not be liable to you for
any such occurrences. If a data breach occurs involving your personal information and the breach is
likely to cause harm to you, we will notify you as soon as possible after the occurrence in accordance
with our obligations under the Privacy Act and related legislation.
 8. How you can make a complaint about privacy breach
If you believe that we have breached this Privacy Policy and want to make a complaint about that
breach, please contact us using the details set out below. If you are unsatisfied with our response, the
Office of the Australian Information Commissioner (OAIC) may be able to assist you with a review of
our decision. Contact the OAIC for more information.
 9. How you can unsubscribe or opt out
We like to keep our customers and website visitors up to date, so from time to time we’ll send you
newsletters, invitations and updates. To unsubscribe from our email database, or opt out of
communications, use the “Unsubscribe” button in our communication or contact us using the details
set out below.
You can block the use of cookies by selecting the appropriate settings on your browser. You can opt
out of third-party vendor cookies by visiting your Google’s Ad settings or Please note that the website may not work
as well for you if you disable cookies. You can also opt out of information collecting for advertising
targeting by visiting
 10. Changes to this policy
If we make any changes to our Privacy Policy, we'll post the updated version on our website.

 11. Contact details
For any questions or notices, please contact us via email at:
This Privacy Policy was last updated: 13 October 2022


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